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Small Busines Blog - Real World Examples — tips for small business

Make It Your Own

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It’s a bar. It’s a work of art! Recently I was on vacation and I was super hungry for lunch.  After walking along the beach, a cute little restaurant/bar appeared.  When you walk in this restaurant it has an amazing first impression.  It’s probably the only bar decorated with bottle caps and colored lights.  What […]

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Ask Better Questions

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Did you fall?  Clearly the person is on the ground… What happens when you start to ask better questions?  Earlier this week I had the opportunity to listen to a customer on the phone with his credit card company.  He spent over 10 minutes, calm as can be, until the problem was resolved.  When he […]

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